We aim to make delivery straightforward, with clear options and charges before you place an order.
We aim to dispatch within two business days after payment confirmation, subject to stock availability and necessary shipping or biosecurity checks.
For eligible orders, our current standard-profile checkout rates are:
Some products have an Express-only shipping profile. Rigid, bulky or thicker goods require a suitable parcel service rather than letter post. Your available options and charges appear at checkout. If a selected service cannot safely or lawfully carry your packed order, we'll contact you before dispatch to agree an appropriate alternative or cancel and refund the affected order. We will not charge extra postage without your agreement.
Delivery estimates vary by postcode, service and carrier conditions. An untracked service does not waive your consumer rights. If your order is unreasonably delayed, missing or arrives damaged, email info@sacredplants.com.au with your order details. We'll investigate and arrange any remedy required by law.
Please check your shipping address carefully and contact us immediately if it needs correction. Changes after dispatch cannot be guaranteed. Actual additional carrier or redelivery charges caused solely by incorrect customer-supplied details may apply where lawful; we'll explain them before taking action.
Shipping eligibility depends on the product and destination. Check the Shipping & Biosecurity information on each product page and our Biosecurity & Shipping Restrictions guidance before ordering. For cross-border enquiries see International Orders; for returns see Returns & Refunds.
