Biosecurity & Shipping Restrictions

Australian biosecurity rules vary by species, product form and destination. Please check the Shipping & Biosecurity information on the individual product page before ordering.

Destination Status

Available — We have identified a lawful and practical shipping pathway.

Conditions Apply — Additional requirements must be verified and met before dispatch. This is not approval to ship without those checks.

Not Available — We do not currently supply this product to that destination.

Restricted Orders

If an item cannot lawfully or practically be dispatched, we'll contact you before shipping, refund the affected item and adjust any resulting shipping overcharge. You may proceed with the remaining eligible items or cancel the remainder before dispatch. If the whole order cannot be sent, we'll refund the order and its delivery charges.

Quarantine & Customer Responsibilities

Customers must meet applicable recipient-side import or quarantine conditions, including any permits or inspection fees they are legally responsible for. We remain responsible for obligations applying to our own supply and dispatch. Where relevant, destination charges not included in our prices will be identified before dispatch.

Goods independently forwarded or redirected after delivery must comply with the final destination's requirements. Responsibility for loss or charges caused solely by a customer's independent redirection is subject to applicable law.

Requirements can change. If unsure about a product or destination, contact info@sacredplants.com.au before ordering.